Refund Policy
Last updated 5 October 2026
How Jesluv School handles refunds for duplicate payments and school fees.
Applications
There is no application fee, so there is nothing to refund at the application stage.
Duplicate or incorrect online payments
If you are charged twice, or charged more than your invoice balance, email hello@jesluv.ng or call +234 803 471 5362 within 30 days, quoting the payment reference. Once we confirm the error, we refund the excess in full to the original payment method. Banks usually take 5 to 10 working days to show the refund.
School fees and withdrawal
If a pupil is withdrawn, any refund of fees already paid follows the terms in your written offer of admission. Please contact the school office before withdrawing, so we can confirm what applies to your family.
How to request a refund
Email hello@jesluv.ng with the pupil's name, the invoice or payment reference and the reason for the request. We acknowledge requests within 5 working days.